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Go to the Billing Usage tab to see if you are eligible or call us at1-800-75-CONED (1-800-752-6633). Our payment agent,BillMatrix,charges a flat $3.35 fee per credit/debit transaction on residential accounts. Commercial customers pay a fee of 2.6% of the payment amount.

People also ask


  • How do I contact Concon Edison customer service?

  • Con Edison’s customer service phone number is 1-800-752-6633 鈥婥all this number for billing concerns, service start/shut off requests, energy choice, to update your account information, to provide a meter reading. Hearing/Speech Impaired (TTY): 711. Bill Pay: 1-888-925-5016 Call this number to pay your bill over the phone.

  • Why do I keep getting phone calls from Con Edison?

  • These phone calls would relate to Con Edison services, including outages, billing, and payments. You can opt out at any time. In addition, if the phone provided is a cell phone, Con Edison may send you emergency text alerts. If you no longer wish to receive these text notifications, text STOP to OUTAGE (688243).

  • What services does Con Edison provide New York City?

  • Services Con Edison Provides. As the electric delivery utility for the New York City area, Con Edison offers the following services to its customers: Electricity delivery: to customers throughout New York City (except for a small area of Queens) and most of Westchester County.

  • How do I report an emergency to Con Edison?

  • In addition, if the phone provided is a cell phone, Con Edison may send you emergency text alerts. If you no longer wish to receive these text notifications, text STOP to OUTAGE (688243). Message and data rates may apply. Report trouble with your electric service or check on the status of a previously reported electric service problem.

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