People also ask
How do I contact duo customer service?
Customer Story. Duo Helps Box Enable Remote Work … Duo Managed Service Providers. … Call us, using your regional support phone number as listed below. Call Duo Support. United States +1 (866) 760-4247. United Kingdom +44 8003 585 315. Australia +61 (1300) 257424. Belgium
Do you need a Google account to make duo calls?
No. Duo needs your phone number. The app lets you reach people in your phone’s contacts list. No separate account is required. Can you make Duo calls from a browser? Yes, just head to duo.google.com and verify your number and you’ll be able to use Duo in your browser instead.
Can I install Duo mobile on a new device?
If you are new to Duo Mobile and installing for the first time on a new device, please see this guide . If you previously used Duo Mobile on a smartphone, tablet, or other mobile device and are now moving to a new device, changing a phone number, or SIM card, please refer to the information below.
How do I reactivate my Duo mobile account?
If self-service device management (the My Settings Devices button) has been enabled by your administrator, you can reactivate Duo Mobile in the Duo Prompt via phone callback or SMS authentication. Duo Restore features in the Duo Mobile app can also assist with account recovery as long as Duo Restore was enabled on the old device.