when you upgrade your phone is it free

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You can upgrade without a fee if you鈥檝e got less than 45 days until your plan ends. Alternatively, if you鈥檙e in the last 100 days of your contract, you can get the latest device with no early upgrade fee if your new plan is higher than your current plan.

If you鈥檙e upgrading online or with the Apple Store app, you can have your new iPhone delivered right to your door for free. Once it ships, we鈥檒l send you a Trade-in Kit so you can send your current iPhone back to Apple.

If you have taken out a device credit agreement with us, you can upgrade your phone whenever you like from day 15 of a new plan, you just need to pay off the remaining balance of the device. Or upgrade on the date shown on My EE if you鈥檙e eligible for an Annual Upgrade. Can I upgrade if I鈥檓 on a shared plan? Can I upgrade if I鈥檓 on a shared plan?

You’re charged an upgrade fee when you buy a new device at retail price or through the device payment program. The upgrade fee is $20 when upgrading through the My Verizon app or My Verizon online ($40 when activating in a store or by phone). The upgrade fee is refunded if you return the device within 14 days of the date of purchase.